Collaborate. Succeed. Repeat.
This is how we do it.
See yourself here.
We’re always looking for bright minds to shape brighter futures. If you thrive on collaboration and community (without the cringy “we’re all family” vibe), you’ll fit right in. As a remote-first agency, we support clients worldwide—and we want our team members to define success on their terms, just like we do for our clients. Every role is unique, with transparent benefits and salary. Check out our current openings!
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Meet the boss.
Emily Penfold Dailey | Founder & CEO
Hey there, I’m Emily.
I take what I do really seriously, but I’m a little silly and I love finding the wonder and joy in my work. Here’s a little more about me:
How I got here:
I was drawn to hospitality by its similarities to theatre, but the ability to forge connections (to a place, ourselves, or each other) is what kept me.
My brain is:
Simultaneously creative and analytical, theoretical and practical, and balances the big picture and fine detail.
I light up when:
I see someone realize and reach their own potential.
I love:
Noodling over tough problems and building a new process, system, or tool to solve them.
I work well:
Under pressure, but my best work is done when my ideas have sufficient time to percolate.
I have:
Over 15 years of hospitality, travel, and tourism experience most of which is in marketing and leadership roles.
My first client was:
An author who had written a book about building a famous restaurant brand. I was still a front desk agent and provided marketing consulting and design work.
I have worked with:
Major brands and independent hotels and restaurants. A majority of my focus has been on full-service and lifestyle properties across the United States. I’ve helped to successfully open more than a dozen new hotels and restaurants and worked on bringing those brands to life. I’ve worked with large management companies to build their brand positioning and develop their pitch and marketing processes.
My hidden talents are:
Writing improvisational songs about animals and filling every square inch of a grocery bag like it’s a game of Tetris. You?
Plenty of seats at the table.
Just as there are many aspects to running your business, there are may aspects of branding and marketing. In some cases we will work with outside hotel marketing consultants or provide vendor recommendations in order to best achieve your goals. The list below includes some amazing partners, as we love collaborating with other likeminded businesses in the industry.